Generic Communications and the Human Touch
I really enjoyed JD Hull's post this morning about the loss of human touch. In talking about how we so frequently use e-mail now, he adroitly notes:
But what happened to voices, vibes, faces, bodies, winks, hand gestures, touching another's hand or shoulder impulsively, stares, grins, frowns, hand-written thank you notes, human electricity, NOT-typing, non-virtual joking, yelling, ragging and flirting, occasional confrontation, intimacy and the "god-in-the-room" magic that starts with two breathing humans in one real place.
A great reminder to not forget to connect with our clients on occasion. They'd probably enjoy having lunch with you, or having you stop by their office.
The women's World Cup 2007 is upon us. I watched the second half of the England-Japan game. It ended in a 2-2 tie on what can literally be described as a last-second goal. Worse, on a phantom call that allowed Japan to tie it. Credits to the Japanese player for a beautiful shot in the corner, but England got ripped off. There just was no foul there. To the utter disregard of my post, I'm going to e-mail one of my favorite customers who comes from England. :-)
The US goalie to the right, Hope Solo, comes from my home state (Washington) and played ball for the UW. Sorry for the shameless promotion.
