Alternative Billing Arrangements
Patrick J. Lamb has an interesting post on the whole alternative fees topic. One of my customers (nameless) once told me they tried doing that with their clients. With very little uptake.
And I thought it was supposed to be all the rage. I guess the devil we know is better than the demons we don't.
I appreciate Patrick's posts. And I'm guessing his analysis is right on target. What surprises me is that for budgeting certainty purposes I would think in-house counsel would rather spend slightly more with the fixed rate. Apparently not.
Not sure how this relates to client service, except to add that if your clients ask for it, you should at least offer it. Even if they don't do it, at least you showed your client-friendly face.