Law Firm Survey Results Out
Patrick J. Lamb does a nice job of summarizing the newest research from Inside Counsel on corporate counsel's latest round of answers as to how law firms are doing. There's more than his post indicates but it hits the items of interest to most of us.
I'll summarize from a law firm client's perspective: not great.
Here's the clip I find most interesting.
Only 19% of outside lawyers give their outside firms an "A" for overall performance (down from 21% last year and 22% in 2005). Over 60% of the law firms give themselves an "A".
Can you say "disparity'? And why the dropping numbers with all the focus on client service? My guess is that it has something to do with rising expectations. But then, I picked my Washington Huskies to go all the way last year in the NCAA tourney. (A tourney they didn't even get invited to).
