The Client Service "Experience"
I like the caption on the top of Anna Farmery's blog posts: .gif)
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel."
I think there's a tremendous amount of truth in that.
Although one minor correction. Can you identify who "invented the internet"? Uh huh. Yet another reason to keep my blog posts short!!
